PlugPress

Loggle Frequently Asked Questions

Quick answers to the questions we are asked most. Each links to fuller detail where it exists.

Privacy and data

What data does Loggle collect?

For each visit: the page address, where the visitor came from, their browser and operating system, whether they are on desktop or mobile, their country if available, and a random identifier stored in a cookie.

For each sale: the amount, the currency, and a reference to the order.

Does Loggle store IP addresses?

No. IP addresses are never written to the database. There is no setting to change this because there is nothing to switch off.

Does Loggle use fingerprinting?

No. Visitors are identified only by a random string in a first-party cookie. Nothing about their device is combined to recognise them.

Why do my customers have names like “Coral Stork”?

They are invented. Loggle collects no names, so the Customers list generates a readable label and avatar from each visitor’s random identifier — the same visitor always gets the same one. It is a display convenience, not stored personal data, and it says nothing about who the person really is.

Where is my data stored?

In your own WordPress database, in four tables. Nothing is sent to us or to any third party. Loggle has no external analytics service behind it.

Loggle sets a first-party cookie holding a random identifier, stores no personal data, and shares nothing with anyone.

Requirements vary by country and by how you use the data, so treat this as information rather than legal advice. Many owners find first-party, non-personal analytics is treated differently from third-party advertising trackers. If you are unsure, ask a lawyer familiar with your jurisdiction.

Can I honour Do Not Track?

Yes. Add window.loggleRespectDNT = true; before Loggle’s script loads and visitors sending the signal are skipped. It is off by default because most browsers no longer send it.

How long is data kept?

Individual page views and crawler counts are deleted after 90 days. Visitor totals and every payment are kept permanently, so your revenue history never disappears in the cleanup.

Accuracy

Why do Loggle’s numbers differ from Google Analytics?

Every analytics tool counts differently — how a session is defined, which bots are filtered, and which visitors block tracking. Differences of 10–30% are normal. Use each tool for trends, not for reconciliation.

Are all visitors counted?

No, and no tool can claim otherwise. Visitors who block cookies, use strict privacy browsers, or run ad blockers will not be recorded. Your real traffic is always somewhat higher than any analytics tool reports.

How accurate is the revenue?

Exact. Amounts come from WooCommerce or are verified directly with the Freemius API, and they are stored as whole numbers of cents or pence, so totals never drift through rounding. Client-supplied amounts are never trusted. Big figures are shortened on the dashboard tiles for readability — $42,500 shows as $42.5k — but the stored values and every table stay exact, and hovering a tile shows the full number.

AI traffic

How does Loggle detect AI traffic?

When someone clicks a link inside an AI assistant, the browser usually reports which site they came from. Loggle recognises the AI sources and files the visit under AI (referred), keeping the real name such as chatgpt.com.

Why is my AI traffic lower than I expected?

Some AI tools send visitors with no referrer information at all. Those visits are indistinguishable from someone typing your address directly, so they land in Direct. No analytics tool can separate them.

Loggle reports what it can prove rather than estimating, which is why the AI figure is a floor rather than a guess.

Does Loggle show which AI bots crawl my site?

Yes, since version 1.2.0. The AI-crawler report at the bottom of the dashboard shows each bot and why it visited: answering someone’s question live, indexing for AI search, or gathering training data. Crawlers are counted on the server when WordPress serves the page, because they never run JavaScript — which also means a full-page cache hides them, so treat the numbers as a floor.

Features and use

Does Loggle work without WooCommerce?

Yes. You get full traffic and channel reporting. Revenue figures need a payment source — WooCommerce, Freemius, or a custom integration.

Should I use first-click or last-click attribution?

First click for most people, and it is the default. It credits the channel that found you the customer, rather than whichever visit happened to be last. Both are always stored, so you can switch freely. See Initial Loggle Configuration.

Does Loggle support WordPress multisite?

Multisite is not supported. Install Loggle on individual sites.

Can I export my data?

Yes, using WP-CLI. For example:
wp loggle report channel --range=all --format=csv > channels.csv

Can AI assistants read my Loggle reports?

Yes. Loggle registers read-only tools on the WordPress Abilities API, so an assistant like Claude can fetch your reports and summaries. They are read-only and administrator-only — nothing can be changed through them.

Performance

Will Loggle slow down my site?

No. The tracking script is under 2 KB and loads after your page has finished rendering. Recording a visit is one lightweight background request, and the crawler check on each page is a fraction of a millisecond.

Does Loggle work with caching plugins?

Yes, with no configuration. Visitor tracking runs in the visitor’s browser, so cached pages are counted correctly. The one thing caching does affect is the AI-crawler report: crawler visits served straight from a page cache never reach WordPress, so they cannot be counted — by Loggle or any other plugin.

Will the database grow out of control?

No. Page views and crawler counts are trimmed automatically after 90 days, so storage settles at a steady size instead of growing forever.

Buying and licensing

How do I buy Loggle?

Through the checkout on the Loggle product page. Payment is handled by Freemius, who email you a download link and your licence key as soon as it completes. See How to Install the Loggle WordPress Plugin.

What does the licence do?

It connects your purchase to a site so Loggle can update itself there, exactly like any other plugin in your updates list. If it is not active, the dashboard shows a reminder — nothing else changes.

What happens when my licence expires?

Loggle keeps working. Your tracking, reports, and data are unaffected. What stops is automatic updates — to keep receiving new versions you would renew, or update manually.

How many sites can I use it on?

Each licence includes a set number of activations. Move one between sites at any time by deactivating it on the old site first — see How to Activate Loggle and Your Licence.

Is there a limit on traffic or events?

No. Loggle never stops recording and never locks your dashboard. There is no quota because there is no service in the middle — it is your server and your database.

Getting started

How long does setup take?

About a minute. Upload, activate, and tracking begins. WooCommerce revenue needs no configuration at all.

Will I see historical data?

No. Loggle records from the moment you activate it. It cannot see traffic from before it was installed.

Next steps

New here? Start with What Is Loggle for WordPress? Ready to install? Follow the installation guide.